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Retail Return Policy

Additional Information

Robbins & Co. Home Return Policy

  • ❖  For a full return and refund, item(s) must be in perfect condition and the decision for refund is left at the discretion of Robbins & Co. Home.
  • ❖  Item(s) must be returned with the receipt and original tags within 7 days of purchase, anything after 7 days issues a store credit.
  • ❖  Clothing merchandise must be unwashed, unworn, unused, and with all original tags.
  • ❖  Shoes must be in the original box with no damage to either the shoes or the box.
  • ❖  Damages on items must be reported within 3 business days of purchase.
  • ❖  The following items are final sale:
    Beauty products 
  • Intimates
    Hair accessories 
  • Hats
    Bath products 
  • Online Orders:
  • ❖  Item(s) must be in their original condition with the original tags still attached.
  • ❖  Receipt must be included in the return package.
  • ❖  Initial shipping charges cannot be refunded.
  • ❖  Please allow 1-3 business days after your return is delivered back to our store for
    it to be processed and approved.
  • ❖  All items must be postmarked within 10 days of delivery and a tracking number
    must be shared with Robbins & Co. Home.
    Robbins & Co. Home reserves the right to accept or deny any return or refund and all refund decisions are left at the discretion of Robbins & Co. Home.

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